Thursday, November 1, 2007

Damage Leaders Can Do

Reading a New York Times piece on Blackwater Security I realized the heavy losses Dr. W. Edwards Deming cited from poor leadership. An ex-employee of the private security firm spoke of his dealing with management:

“They do have a few people at the upper levels of Blackwater who are a little bit unsophisticated and rather disdainful of anything that goes to oversight and due process,” he said. “The reason they get the caricature that’s been created is that they do have a few cowboys in their midst.”

And America has at least one in the White House. The heavy losses continue...